Schools, Churches, Community Service Organizations, Non-Profit Organizations of all sizes, sports organizations, political organizations and anyone wanting to run an auction based event. We started using it because it was the most cost effective way to take people's credit cards ahead of time for a more expedited check out process. The ability to print and check all the items from a donation or auction item perspective is so helpful when setting up. Articulates data analysis into easily understandable reports and dashboards. Pros: I like that it keeps up with event records, prints off info sheets, bid sheets, and anything else I need for our silent auctions.
Data entry for these auctions is cumbersome and error-prone. With just a bit of time used on considering the Silent Auction Pro alternatives you will get a complete image of other solutions by simply studying their crucial functions and costs. They were always available to troubleshoot and even proactively offered corrections to problems I didn't even know I had! Silent Auction Pro allows us to manage a high volume of donators, donations, auction items, bidders, etc. If this number is exceeded, the vendor may charge an additional amount depending on the number of extra bookings. . The amount of help available is very useful.
So, please feel free to drop me a line and let me know what elements of this list you found most helpful or assisted you in solving a particular past problem. Pre-registering credit cards will streamline the checkout process and ensures that guests will follow through on their bids. The interface isn't super intuitive, but once you know where things are it makes sense. I was overly stressed about many things leading up to our event but my software was the one thing I had no worries about. I think a single auction event is better overall.
We had quite a few donors that did not create a certificate for us and so we loved that we could go right into Silent Auction Pro and print one off. I think their best practices was helpful'it saves time to make sure you take that step so you don't have to edit a bunch of things later. Once you're on the site for some time, it's neat to see all the various ways data can be sorted and viewed. All you have to do to process a check-out is to enter a bidder number. I don't know why but that release broke some basic functionality in Safari that we used as part of the online ticket purchase flow. Handle high volume auction and attendee counts with smaller committee. Organizers can notify bidders when they have won items via email and text.
Step 4: Solicit your silent auction items and promote the event. Silent Auction Pro is the solution - Simple, Affordable, Powerful. Live Chat You can live chat during the auction as well! I reviewed the auction items on the list. Would very much prefer that the half sheet option printed as a 2up because I ended up reformatting them in Adob Overall: Helped us run our best auction to date, with virtually no line at checkout, even though we had almost doubled our attendees from the prior year. Cons: Would love them to create an app associated with the software for the mobile bidders to easily connect to the online auction.
. The customer support was fantastic. There were a few quirks like the system not liking quote marks and ampersands. For these reasons, no system can offer perfect functionality out-of-the-box. Silent Auction Pro was very responsive and able to help us work through many issues.
My bidder number was automatic. In our platform, it is simple to compare various solutions to see which one is the appropriate software for your needs. We used Silent Auction Pro for the first time this year and it was perfect! Silent Auction Pro does offer a mobile optimized website that in my opinion is better than an app in that it does pretty much everything an app can do but there's nothing to download to your phone and it never has to be updated. Look for items that are unique, appealing to your supporter base, and varied in value. Demo environment allowed us to get committee members up to speed quickly and also allowed us to practice on some creative set up to meet our auction needs. Reporting is good, but would have liked a few more reports or the ability to create ad hoc reports. You need to close your silent tables prior to guests being seated for dinner.
Cons: I will say there were a few quirks with ticket purchasing. We did have an issue that caused us some delay and confusion. We were able to track our history of donors and popular items, and streamlined our request process to focus on what bidders really wanted. Vendor Response by Silent Auction Pro on May 16, 2019 Thank you for the review Michelle! This will truly highlight the section and make it visible from anywhere in the room in less than 5 seconds — giving bidders a direct path to it — and that translates into more bids. As a nonprofit consultant, I have worked with a variety of nonprofit organizations on their gala auctions. I can't say enough about the on-going support that we receive from the Silent Auction Pro Team. Going from a paper auction to an online auction requires more advance work, but it is well worth it.
Streamlined Participant Tracking Silent Auction Pro also aids organizations in ensuring that all their guests are accounted for. We have used Silent Auction Pro for the past three years to manage our school auction. Sell tickets, store credit cards, online and mobile bidding, and more. This was very typical of all interaction with this company throughout our use of the software - we got immediate responses from support when we had questions, they understand that auctions happen on weekends and support needs to be available then, and when we found a few quirks in the software they were repaired immediately, often by the developer personally. As you pointed out there are a bunch of great tutorial videos too! The team at Silent Auction Pro worked with us to get it set up so people could sort by auction and also see all items. Cons The first ticket purchase by a buyer only allows for the purchasers name, and does not let you reassign the name to someone else right away — you have to go back in and readjust.